New: AI Voice Agent — overflow and after-hours calls, answered.See pricing

Simple pricing that
scales with your team

Start with a 30-day free trial. Starter is $15 per user for one branch; Growth is $25 per user across branches — plus communication usage.
THE TRIAL WAIVES PLATFORM FEES · COMMUNICATION USAGE IS BILLED FROM DAY ONE
SINGLE LOCATION
Starter
$15/mo/user
30-day free trial
One location · up to 50 users
Everything one branch needs to manage calls, messages, and order requests in one shared inbox.
Key features:
  • Calls, email, SMS & chat in one queue
  • Assignments, statuses & SLA timers
  • Internal notes
  • Complete conversation history
  • Team permissions
  • Standard pay-as-you-go communication rates
MULTI-LOCATION
Growth
$25/mo/user
30-day free trial
Multiple locations
Built for growing distributors that need one inbox across every branch.
Everything in Starter, plus:
  • All branches in one workspace
  • Cross-location access & controls
  • Route conversations between branches
  • Consolidated reporting
  • Advanced permissions
  • 10% lower communication rates
AI ADD-ON
AI Agents
Custom
Available with Growth and Enterprise
 
Add AI agents that answer customers, capture order details, draft quotes, and handle calls around the clock.
What the agents do:
  • AI email & SMS agents
  • AI voice agents
  • Catalog-grounded answers
  • Order-sheet extraction
  • Drafted replies & quotes
  • Human handoff & escalation
  • Custom workflow automation
We’ll scope your workflows and provide a custom AI usage quote before activation.
ENTERPRISE
Enterprise
Custom
Annual contracts
 
For distributors that need custom integrations, security, workflows, and dedicated implementation.
Everything in Growth, plus:
Integrations
  • Custom ERP & EDI — Prophet 21, Eclipse, NetSuite, SAP
  • Custom APIs & webhooks
Security
  • SSO / SAML & role-based access
  • Dedicated environment
  • Custom data-retention requirements
Service
  • Dedicated implementation
  • Custom AI workflows
  • Contracted volume rates
  • Priority support
PLATFORM FEES ARE WAIVED DURING THE 30-DAY TRIAL · COMMUNICATION USAGE IS BILLED SEPARATELY FROM DAY ONE · AI PRICING IS AVAILABLE THROUGH SALES

Compare
features

StarterStart 30-day trial
GrowthStart 30-day trial
EnterpriseContact sales

Shared order inbox

▲
Calls, email, SMS & chat in one queue
✓
✓
✓
Assignment, statuses & SLA timers
✓
✓
✓
Internal notes (team-only, never sent)
✓
✓
✓
Customer accounts & order history
✓
✓
✓
Users
Up to 50
Unlimited
Unlimited
Locations
1
Unlimited
Unlimited

Multi-location operations

▲
Cross-location access & controls
—
✓
✓
Branch-to-branch routing
—
✓
✓
Consolidated reporting
—
✓
✓
Call recordings, transcripts & coaching
—
✓
✓
Role-based permissions
—
✓
✓

AI agents — add-on

▲
AI agents availability
—
Add-on · custom pricing
Add-on · custom pricing
24/7 email + SMS agents
—
✓
✓
AI voice agents
—
✓
✓
Order-sheet extraction
—
✓
✓
Drafted replies & quotes from your catalog
—
✓
✓
Human approval on everything that books
—
Always on
Always on
Audit log of every AI action
—
✓
✓

Support

▲
Email support
✓
✓
✓
Priority support
—
✓
✓
Dedicated account team
—
—
✓
PRICES IN USD. PLATFORM FEES ARE WAIVED DURING THE 30-DAY TRIAL — COMMUNICATION USAGE BILLS SEPARATELY FROM DAY ONE. AI PRICING THROUGH SALES.
Get started

Be there when your customers need you. Every single time.

30-DAY FREE TRIAL · $15 PER USER AFTER · CANCEL ANYTIME